Privacy Policy

1. Overview

This Privacy Policy ("Policy") describes how 646lol ("we," "us," or "our") collects, processes, stores, and protects the personal information of users ("you" or "your") who access or use the 646lol website and its associated services (collectively, the "Platform").

By registering for an account or otherwise using the 646lol Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein. If you do not agree with this Policy, please discontinue your use of the Platform.

This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the 646lol Platform. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

2. Data We Collect

646lol collects personal information that is necessary to provide you with a safe, secure, and personalized gaming experience. The categories of personal information we collect include:

• Registration Information: Full name, date of birth, gender, nationality, email address, mobile number, and residential address (including city, province, and postal code).
• Identity Verification (KYC) Documents: Government-issued identification (such as a Philippine National ID, passport, SSS/GSIS ID, or driver's license), proof of address, and proof of payment method ownership, as required for account verification.
• Financial Information: Payment method details (e.g., GCash account number, PayMaya account, bank account details for BPI, BDO, or Metrobank), transaction history, deposit and withdrawal records.
• Gaming Activity Data: Game history, betting patterns, session duration, wagering amounts, and bonus usage.
• Technical Data: IP address, device type, browser type and version, operating system, referring URLs, and pages visited on the Platform.
• Communications Data: Records of your communications with our customer support team, including chat logs, emails, and support tickets.
• Preference Data: Your language preferences, marketing communication preferences, and responsible gaming settings.

We collect this information directly from you when you register, make transactions, contact support, or interact with the Platform, as well as automatically through cookies and similar tracking technologies.

3. How We Use Your Data

646lol uses your personal information for the following purposes:

• Account Management: To create, maintain, and manage your 646lol account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, and deliver the features and functionality of the Platform.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and PAGCOR regulatory requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other security incidents.
• Responsible Gaming: To monitor gaming activity and implement responsible gaming measures, including enforcing deposit limits, session reminders, and self-exclusion requests.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonuses, and updates about 646lol, subject to your marketing preferences. You may opt out of marketing communications at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the Platform.

4. Legal Basis for Processing

646lol processes your personal information on the following legal bases, as recognized under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:

• Consent: Where you have given your explicit consent to the processing of your personal information for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary for the performance of our contract with you, including providing access to the Platform and processing financial transactions.
• Legal Obligation: Where processing is required to comply with a legal obligation, such as AML/KYC requirements or regulatory reporting obligations.
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as fraud prevention, platform security, and improving our services, provided that such interests are not overridden by your rights and interests.

5. Data Sharing and Disclosure

646lol does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: Financial service providers such as GCash, PayMaya, BPI, BDO, and Metrobank, to facilitate deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers who assist us in verifying your identity and complying with regulatory requirements.
• Game Software Providers: Game developers and software providers whose games are available on the 646lol Platform, to the extent necessary for game operation and integrity.
• Regulatory Authorities: Government agencies, law enforcement bodies, and regulatory authorities (including PAGCOR) where disclosure is required by law or regulation, or in response to a valid legal request.
• IT and Security Service Providers: Technology partners who provide hosting, cybersecurity, analytics, and other technical services in support of the Platform's operation.
• Professional Advisors: Legal, financial, and compliance advisors who are bound by professional confidentiality obligations.

All third parties with whom we share your personal information are required to handle it in accordance with applicable data protection laws and our data processing agreements.

6. Data Retention

646lol retains your personal information for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, we retain account and transaction records for a minimum of five (5) years following the closure of your account, in compliance with applicable AML regulations and PAGCOR requirements. Gaming activity data may be retained for a shorter period unless required for dispute resolution or regulatory purposes.

When your personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention procedures.

7. Data Security

646lol implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 646lol Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls and authentication mechanisms to restrict access to personal information to authorized personnel only.
• Regular security assessments, penetration testing, and vulnerability management.
• Staff training on data protection and information security best practices.

While we take all reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use the Platform at your own risk. If you suspect any unauthorized access to your account, please contact our support team immediately.

8. Cookies and Tracking Technologies

646lol uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential Cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how users interact with the Platform, helping us improve performance and user experience.
• Preference Cookies: Used to remember your settings and preferences, such as language selection and responsible gaming limits.
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

9. Your Data Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal information held by 646lol:

• Right to be Informed: The right to be informed about how your personal information is collected and processed.
• Right of Access: The right to request a copy of the personal information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal information.
• Right to Erasure: The right to request deletion of your personal information, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Right to Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at the contact details provided below. We will respond to your request within the timeframes prescribed by applicable law.

10. Minors and Age Restriction

The 646lol Platform is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information and close the associated account.

If you are a parent or guardian and believe that your child has provided personal information to 646lol, please contact us immediately at the contact details provided below so that we can take appropriate action.

11. Changes to This Policy

646lol reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered users via email or a prominent notice on the Platform, and update the "Last updated" date at the top of this page.

Your continued use of the Platform following the posting of any changes to this Policy constitutes your acceptance of those changes. We encourage you to review this Policy periodically to stay informed about how we protect your personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the 646lol Data Protection Officer:

We are committed to resolving any privacy concerns promptly and transparently. All inquiries will be acknowledged within 72 hours and resolved within the timeframes required by applicable law.